1. Acceptance
By accessing or using Elite Assistant, you agree to these Terms and Conditions and our Privacy Policy. If you use the service for a business, you confirm authority to bind it. If you do not agree, do not use the service.
2. Eligibility and accounts
You must be legally able to enter a binding agreement and provide accurate, current information. You are responsible for your credentials, activity under your account, and promptly reporting suspected unauthorized access. Accounts may not be transferred or impersonate another person or organization.
3. What Elite Assistant provides
Elite Assistant provides recruitment, matching, coordination, agency support, and related tools. A listing, application, interview, candidate, or recommendation does not guarantee hiring, placement, performance, income, or a business result. Unless a written agreement says otherwise, Elite Assistant is not a party to a direct employment relationship between a client and candidate.
4. Candidate and VA responsibilities
Candidates and VAs must provide truthful qualifications, identity, work history, availability, and application information; must not misrepresent skills or submit confidential material without permission; must act professionally and follow agreed security and confidentiality requirements; and remain responsible for equipment, connectivity, registrations, permits, and taxes unless a written agreement states otherwise.
5. Client responsibilities
Clients must provide lawful and accurate job requirements, working arrangements, responsibilities, and decision criteria; use candidate information only for authorized recruitment and engagement; avoid illegal, discriminatory, deceptive, unsafe, or rights-infringing work; and honor the applicable service or engagement agreement.
6. Listings, applications, and decisions
We may review, edit, pause, reject, or remove listings and applications that are inaccurate, expired, unlawful, misleading, unsafe, or inconsistent with these terms. Clients and authorized agency personnel control hiring decisions. Candidates may withdraw unless a separate agreement creates continuing obligations.
7. Fees, payments, and engagements
Fees, rates, billing schedules, refunds, replacement terms, compensation, and payment responsibilities are governed by the applicable proposal, service agreement, placement agreement, or engagement contract. If those documents conflict with these terms on a commercial matter, the signed agreement controls.
8. Acceptable use
You may not bypass access controls, scrape data without permission, upload malware, interfere with the service, harass users, send spam, exploit candidate or client information, violate intellectual property or privacy rights, or use the service for unlawful conduct. Security research requires prior written authorization.
9. Confidentiality and privacy
Information marked confidential or reasonably understood to be confidential must be protected and used only for its authorized purpose. Personal information must be handled under our Privacy Policy, applicable law, and any engagement-specific data requirements.
10. Content and intellectual property
You retain ownership of content you submit and grant Elite Assistant a limited, non-exclusive license to host, process, reproduce, and display it as needed to operate, secure, and improve the service or fulfill your request. Elite Assistant branding, software, page designs, and original materials remain owned by Elite Assistant or its licensors.
11. Third-party services
The service may rely on third-party hosting, authentication, communications, payment, storage, and productivity services. Their terms and privacy practices may apply separately. Elite Assistant is not responsible for services outside our control.
12. Suspension and termination
We may restrict or terminate access to investigate misuse, protect users or systems, comply with law, address non-payment, or enforce these terms. You may stop using the service subject to obligations in an active agreement. Provisions that logically survive termination remain effective.
13. Disclaimers and liability
To the extent permitted by law, the service is provided on an as-available basis without guarantees it will be uninterrupted or error-free. Elite Assistant does not guarantee any user's conduct, identity, suitability, or future performance. Liability that cannot lawfully be excluded remains unaffected; other liability is limited by the applicable signed agreement and law.
14. Governing law and disputes
These terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law rules. Before filing a formal claim, the parties should attempt in good faith to resolve the matter by contacting Elite Assistant, except where urgent relief or a legal deadline requires otherwise.
15. Changes and contact
We may update these terms to reflect changes in the service, business, or law. The effective date identifies the current version. Continued use after a change takes effect constitutes acceptance where permitted by law.
Questions may be sent to support@elite-assistant.com.